As a mechanic, you are repairing cars on a daily ba
sis, and one major part of the job requires sourcing and changing car parts. Instead of automatically ordering in something brand new, a used part replacement could be a more practical and cost effective choice.
Passing these savings onto your customers will help to build your reputation, and you will be playing a part in reducing what ends up in landfill when you decide to recycle. Before choosing to install used parts for your customers, there are a few key points you need to consider:
What are the benefits of a used part replacement?
Used parts do have their benefits. They are a low cost option and you can generally get the exact item you need, without having to purchase a whole set. Sometimes, waiting for a dealer to supply a part could take weeks when importing from overseas, but a local auto wrecker could have the item in stock which will save you (and your customers) valuable time.
This is particularly true for older cars, for example, at Advanced Auto Wreckers we already have a range of used Holden Commodore parts in stock. If for any reason you can’t find the part you are looking for, there is always the option to go back to the dealer for something new.
Practice transparency
Often mechanics have a poor reputation for deceiving and overcharging customers, but you can overcome this stigma by offering them full transparency. Don’t tell them it is new if it isn’t, and always give them the option before proceeding with used parts.
Pass the savings onto your customers, show them a copy of any receipts as well as the part which has been removed. New customers often come from word of mouth, and a more open approach to business will make you stand out from the crowd. There will be occasions when used isn’t always best, for example brake rotors are integral to the safety of the vehicle and it is generally recommended they are replaced with a new version.
Build a relationship
Finding an auto wrecker who you can build a relationship with will ensure you will be satisfied by the quality of any used parts you purchase. Your customers are trusting you to use your knowledge to repair the car professionally, the first time, and you don’t want to ruin this by purchasing from a company with no quality assurance.
Finding someone local will save on postage costs, and when purchasing used car parts you should expect a warranty and return policy. Parts should be tested prior to resale to reduce the chance of additional costs which are associated with multiple fittings.
When all of these factors are considered, you will be giving your customers a low risk way to save money on their car repairs. Avoiding the mechanical jargon and giving them a range of options will create long term loyalty and help your business grow.
At Advanced Auto Wreckers we are located in Maddington, WA and service the Perth area.
If you would like to connect with us or have any ideas or questions regarding a used car replacement, please contact us today. Phone (08) 9459 8155 or email info@advancedautowreckers.com.au